Consumer Services Guide (CSG)

Consumer Action Edition

The Consumer Services Guide is searchable directory of resources which can help you with consumer problems and questions. There are multiple editions of the ‘Guide’, some which deal with specific issues such as housing or credit. The full directory, the Consumer Service Guide Edition, provides access to all the resources collected by Consumer Action.

Listings for Los Angeles County

These are the results for consumer specific consumer resources for Los Angeles County. The listing is grouped by primary service category, then sorted alphabetically.

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Consumer Protection

• Pasadena Dist. Office of the LA County Dept. of Public Social Services
  Assists residents of Pasadena and Alta Dena with a variety of consumer problems. Handles landlord/tenant disputes including assistance in filling out questions for unlawful detainer civil cases ($10 fee), domestic violence restraining orders (free to local residents, $10 fee to others), income tax forms and civil harassment suits. (Pasadena, CA)
  
• Santa Monica City Attorney
  Provides free services to Santa Monica residents whose rights have been violated by Santa Monica businesses. Santa Monica residents experiencing problems in other locations will be referred to the appropriate agency. (Santa Monica, CA)
  

Disability Services

• Independent Living Center of Southern California, Inc. (ILC)
  A non-profit 501 (c) (3) consumer-based, non-residential agency providing a wide range of services to a growing population of people with disabilities. The ILCSC is dedicated to providing the services which will offer persons with disabilities the opportunity to seek an individual course towards independence - while educating the community. (Van Nuys, CA)
  

Discrimination

• Asian Pacific American Dispute Resolution Center
  The Asian Pacific American Dispute Resolution Center (APADRC) is a 501c3 nonprofit organization that provides mediation and conflict resolution services to the diverse communities in the Los Angeles area, with a focus on the Asian Pacific Islander Population. They strive to improve human relations and race relations by addressing complex, cross cultural community conflicts and their root causes with community partners through education, training, and… (Los Angeles, CA)
  

Health Care

• Los Angeles County Medical Association
  Contact about complaints regarding medical services received from doctors, questions about ethics or insurance problems. Provides information about medical services, mediation and peer review. (Los Angeles, CA)
  
• The Saban Free Clinic
  The Saban Community Clinic in collaboration with strategic partners, provides dependable and affordable quality health care and human services in a caring environment for the underserved and those who are most vulnerable. (Los Angeles, CA)
  

Health, Diet and Fitness

• The Saban Free Clinic
  The Saban Community Clinic in collaboration with strategic partners, provides dependable and affordable quality health care and human services in a caring environment for the underserved and those who are most vulnerable. (Los Angeles, CA)
  

Housing

• California - Department of Insurance
  The Consumer Services Division is responsible for gathering and responding to consumer inquiries regarding insurance company or producer activities. (Los Angeles, CA)
  
• Fair Housing Foundation
  The purpose of the Fair Housing Foundation is to actively support and promote freedom of residence through education, advocacy, and litigation, to ensure that all persons have the opportunity to secure safe and decent housing that they desire and can afford, without regard to their race, color, religion, gender, sexual orientation, national origin, familial status, marital status, disability, ancestry, age, source of income or other… (Long Beach, CA)
  
• Independent Living Center of Southern California, Inc. (ILC)
  A non-profit 501 (c) (3) consumer-based, non-residential agency providing a wide range of services to a growing population of people with disabilities. The ILCSC is dedicated to providing the services which will offer persons with disabilities the opportunity to seek an individual course towards independence - while educating the community. (Van Nuys, CA)
  
• L.A. Center for Law and Justice
  Since 1973, the Los Angeles Center for Law and Justice (“LACLJ”) has provided high quality free legal representation, education, and advocacy to low-income residents and communities of East, Northeast and Southeast Los Angeles. They specialize in family, housing, and government benefits law. They perform these services for our clients to improve their fundamental living conditions and to empower them to achieve self-sufficiency. (Los Angeles, CA)
  
• Lakewood City - Fair Housing Information
  Lakewood has developed a fair housing program, which includes: - Education - Counseling - Resolving landlord/tenant disputes: - Providing health and safety - Mailing landlord/tenant guidebooks, printed by the Department of Consumer Affairs, as follow-up to inquiries - Providing Section 8 rental assistance referrals when available - Providing counseling and resolution of housing discrimination allegations (Lakewood, CA)
  
• Legal Aid Foundation of Los Angeles (LAFLA)
  As LA's frontline law firm for low-income people, LAFLA promotes access to justice, strengthens communities, combats discrimination, and effects systemic change through representation, advocacy, and community education. The Inner City Law Office consists of the Bill Smith Homeless Veterans Project. The Housing/ Eviction Defense unit advocates for the creation and preservation of safe and affordable housing. We help low-income tenants stay in their homes when… (Los Angeles, CA)
  
• Little Tokyo Service Center
  Provides counseling, information and referral services. Their Housing & Real Estate Development program develops affordable housing units. (Los Angeles, CA)
  
• Los Angeles Housing + Community Investment Department (HCIDLA)
  Contact regarding problems concerning rent control in Los Angeles or mediation of unlawful eviction or rent increases. (Los Angeles, CA)
  

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